As Padi said, we were all aware that your item was not a laser pointer but that fact is often missed by Pitney Bowes.  Just the word laser is enough to make them refuse to send the item.

As an example, they refuse to send any knife whatsoever to Australia even though there are only a very few really dangerous knives on the Restricted list.

Those of us who have been around since the GSP was first introduced have learned to look at all the words of the item title and try to work out just which one may cause problems.

The INAD was done through ebay. I've read elsewhere on the forums that is the way to go to ensure you get both the cost of the item and the cost for pitney to mess up your package.

As for knowing it wasn't a laser pointer, I too understand that pitney may just see laser on the box and refuse to forward it on. I was just kidding about the fact you'd be hard pressed to use this thing as a pointer unless you stick a mirror in front of it and direct it that way - theres more than one way this laser when operating can bite you 🙂

The reason for using ebay for an INAD dispute is not so much to get your original postage back but to have the return postage paid by the seller if they want the item returned.

It used to be that the sellralways had to pay the return postage but the policy has been watered down considerably and you cannot be so sure that it will happen.

You can use the paypal dispute but make sure you opt into their return postage paid scheme before you open the dispute.

Just touching base - the seller wanted pictures of the laser, and I took some and was about to upload when the email appeared "you have been given a full refund" etc. I sure hope it didn't come out of the sellers pocket as it wasn't his fault the laser arrived ruined.

You won't stop it because it isn't subject to Australian legislation. I doubt the US government cares what US companies gouge overseas sellers.

This thread is almost ELEVEN YEARS old! Do you really think your non-solution is timely or relevant?

overseas sellers

That should be buyers.

Hello ebveryone, 

Due to the age of this thread, we have locked it from further comment.

Thanks