Re: How do coupons work?

papermoon.lady · ‎25-08-2018

It is annoying, but if it is an eBay coupon usually you won't get your money back.

These are the conditions for PENNY5 for example, and at 10 it says:

If you return or seek a refund on any item purchased using this discount, the value of the discount will not be refunded to you.

lyndal1838 · ‎25-08-2018

The discount amount is not refunded to the buyer because the buyer did not pay it.....it goes back to ebay who did pay it.

papermoon.lady · ‎25-08-2018

Some companies also refund vouchers. Not too long ago I got a birthday voucher from another company, which I used to buy an item. I then had to return the item and they refunded the voucher too. Strangely the rules were that it could not redeemed for cash, so I don't know if it was a mistake that they refunded it, but they did.

padi*0409 · ‎25-08-2018

@papermoon.lady wrote:
Not too long ago I got a birthday voucher from another company,

Was that voucher bought from the company as a birthday present for you from a friend?

______________________________________________________

"Start me up I'll never stop......"

papermoon.lady · ‎25-08-2018

@padi*0409 wrote:
@papermoon.lady wrote:
Not too long ago I got a birthday voucher from another company,
Was that voucher bought from the company as a birthday present for you from a friend?

No, it was directly from the company.

lyndal1838 · ‎25-08-2018

If you read the terms of the ebay vouchers they specifically say that the value ofthe voucher will not be given to the buyer in the event of a return.

Ebay vouchers are only usable for a short period of time so have usually expired befor a return has been done.

Other companies may refund the voucher so it can be used again.

papermoon.lady · ‎26-08-2018

I know. I quoted the terms and conditions myself yesterday.