DG, there is an update on the US Announcements to say that the problem has been resolved. Are your listings back yet?

http://announcements.ebay.com/2013/03/software-issue-that-has-impacted-some-sellers-now-resolved/

DG, there is an update on the US Announcements to say that the problem has been resolved. Are your listings back yet?   http://announcements.ebay.com/2013/03/software-issue-that-has-impacted-some-sellers-now-resolved/

No,she doesn't have any listings visible 😞

Just got an email from Ebay saying they have identified the 'technical' problem that unfortunately resulted in my listings being ended. They've said the problems been resolved and any fees have been credited back to my account!!  Checked my account and no credit!!!  No other info from them regarding  when I can re-list items/ if I get credit when I re-list or at end of sale,  etc... etc...

Oh! But they do apologise for the 'inconvenience' caused to everyone  😞

I just had a phone call from ebay

they have identified me as one of the victims of today fiasco, as if I hadn't noticed 🙂

they advise to keep waiting, but I've decided to get the listings back up in the morning if they haven't reappeared

Well, this is what live help told me

And then...

To top it off, I just got a response from a seller who sent me terrible quality items (were among the most expensive of the type on eBay) and in the wrong size. They've asked me if I can just "accept it". 

😐

The person I spoke to this morning advised me to relist the items and that they would credit me. I have done this but have not received any credit as yet

I received a message of which I could not make head nor tail of.......something to do with eBay relisting my items...I replied that I had already relisted as per discussion this morning and would they please issue the necessary credits.....fingers crossed

Hello Tracey,

Good Morning.

This is Catherine from eBay. 

Earlier today eBay identified a technical issue which resulted in ending some of your listings incorrectly.  We immediately identified the issue and fixed it to avoid further impact to you and your account.

We can assure you that we have mitigated this issue and are putting the necessary processes in place to ensure that the impacts are not experienced going forward.

We apologize for any inconvenience this has caused you and value you as a customer and a partner.

We can assure you that we have mitigated this issue and are putting the necessary processes in place to ensure that the impacts are not experienced going forward.

That means-in English-they have nfi because the techies buggared up & they've reduced their morning tea break to 10 minutes until it's fixed.

Just got the phone call this evening. They told me that the techs were still working on it and that they would send an email update to advise of the progress 😐

Mine are still showing.

I always miss out on the exciting stuff.