So a buyer couldn't pay for an item he bought, so it was no biggie since I already had opened a case for him not paying. Stupidly eBay make the "mark as paid" button the biggest button in the world and I misclicked it and hit it instead of the tiny button "close case" under it. So now, I have to pay $30 fees for an item that the buyer didn't pay for because I misclicked one button. How can I fix this? I can't open a new case because it automatically closed the first case. Gah!
Contact eBay by either Live Help or phone and see if they will allow you a final value fee refund if you explain what happened. It's worth a try. Use the links under Customer Support on the top right hand corner of any page.
Integrity is priceless.
“I would prefer even to fail with honor than to win by cheating”. Sophocles
Okay, all good! Called up eBay, they understood and fixed the issue. They're going to report the buyer, which I didn't really want to do, he seemed like a nice guy.
" Stupidly eBay make the "mark as paid" button the biggest button in the world and I misclicked it and hit it instead of the tiny button "close case" under it. "
It's unbelievable that you can blame ebay for your own mistake.
It's similar to people who claim they've placed a bid or used BIN by mistake when they need to click on 2 buttons and yes it is difficult for me to appreciate sarcasm and insincerity.
