I'm sorry Joe, I don't meet your "criteria" for answering, but I don't really care. It is not up to you to decide who can and can't post a reply. This is a community forum, open to all members of the community, so if you consider that my using a posting ID excludes me from the community, well that's your problem not mine. I meet all your "criteria" on several IDs, I simply choose not to use those IDs in the forums, That's my choice and a valid one, whether you agree with it or not.
As far as your question goes, if all items are included and paid for on one combined invoice, only one tracking number is required and will apply to all items, so technically if the tracking shows delivered, the seller has fulfilled their role in delivery. However, this is where customer service begins, if the customer claims an item is missing, the seller needs to deal with that issue. I give my buyers the benefit of the doubt and would replace the missing item or refund its purchase price. If it were an expensive item, I would probably ask for photos of the parcel on arrival, to ascertain if the packaging had been damaged or otherwise interfered with.
I believe eBay would rely on the tracking information and would probably find in the seller's favour, but they would probably also encourage buyer and seller to work together to find a mutually satisfactory solution.
Cheers,
Penny
