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@clarry100 wrote:

You don't need to have a SNAD case raised against you to get a defect.

 

If the buyer gives you a DSR star rating of 3 or less on the question about item as described you will get a defect with no case ever having been opened.

 

So unless you watch your DSR's you don't know.

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That's why I run a DSR report after every buyer has left feedback. Some stars don't give you a defect, so it's nice to know if they've just trashed you for the heck of it.....which some do. One example was "fantastic seller, better than described, excellent communication", then gave me 1 star for everything. Needless to say, they ended up on my BBL and eBay kindly removed all the DSR's because even they could see it was malicious....or an error.