Click and Collect Combine Shipment

pwstamps-plus
Community Member

on ‎28-12-2015 11:13 AM

I have my second only Click and Collect sale and the buyer has purchased 4 items however they have each been paid for individually and mistakenly the click and collect was made for 2 different stores (A woolworths and Big W at same location) however after confirming with customer they should all go to Big W.

 

Does anyone know if these can be combined into one shipment or will I need to cancel the transactions and get them redone?

 

Thanks

 

Peter

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harley_babes_hoard
Community Member

‎28-12-2015 12:22 PM - edited ‎28-12-2015 12:24 PM

You would need to cancel all the sales and have the buyer purchase them again but wait for you to send 1 combined invoice then make payment selecting the store of their choice..
I would be very wary about sending them to the same store if that store was not not on the payment invoice.

 

 

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