Removal of feedback

After a drawn out issue to resolve a problem, the buyer and I agreed to a part refund on the proviso that negative feedback was removed from my profile.  Yet this seems impossible, right?

lyndal1838
Honored Contributor

You have to send the buyer a Feedback Revision Request so they can change the original feedback and stars.

They cannot change it without your input.

is that before or after they receive the refund?

Love your flying machines, any SAS models ?

image host