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on 29-12-2016 10:54 PM
Well you have to laugh. They have removed the defect for case closed without seller resolution and replaced it with a defect for being out of stock. Same transaction!! Oh well luckily I really love talking to Customer Support.
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on 30-12-2016 12:22 AM
Geez, the Christmas grinch that is eBay is in fine form at the moment! Hope you're not on the phone too long getting that defect removed. They're unreal aren't they?
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on 30-12-2016 02:09 AM
@jfmgray wrote:Well you have to laugh. They have removed the defect for case closed without seller resolution and replaced it with a defect for being out of stock. Same transaction!! Oh well luckily I really love talking to Customer Support.
Good grief, they're on a roll with that at the moment. (I also currently have two erroneous 'out of stock' defects.
).
I hope you get yours sorted without too much pain, I'm not sure I have the resolve for that at the moment (post-Christmas lethargy
).
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on 30-12-2016 07:30 PM
I find that the Out Of Stock defects pop up when you refund some overseas buyers regardless of the reason (typically item not received). eBay will always remove them once contacted.
Mine just disappeared overnight. Never got to chat to Customer Support.