About 90 days ago a guy opened a chargeback against me for $470.  He said the chargeback had been a mistake as he forgot what it was for and asked the bank to reverse it after I queried him.

Two weeks later the money was taken from me, plus an admin fee.  I kept asking the guy for proof of his chageback reversal request, especially since he said the bank sent him a letter confirming it, but after a month of excuse after excuse he went quiet and started ignoring me.  I thought all hope was lost.

PayPal kept telling me to wait 75 days from when I opened my dispute about closing it in the buyer's favour.  I kept at them about it because I was told ages ago to act as soon as possible when it comes to this kind of thing.

Today was the big day!  I queried them for an update first thing in the morning and soon after got everything back, including the fee!

I don't know what happened, or if the money came really back from the guy, but I am very thankful.  It was the worst case I've had with online sales so far.  It took some weight off my shoulders today.