missing item

clarry100 · ‎06-04-2017

Yes definitely should have lodged your case with AP first and have that evidence to present to any eBay appeal.
Going to appeal without any new supporting evidence is very likely to fail and you will then have lost your chance to have it overturned.
Good luck with it.

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6packe49 · ‎06-04-2017

That is true. I've never had a tracked item disappear before, so I guess you live and learn. Thanks for the advice. I'm still waiting for the outcome of the appeal, but without backup from AP, it doesn't sound like I have much of a chance.

clarry100 · ‎06-04-2017

I would still raise a disputed delivery case with AP.

That will take about 10-days to get a result, and hopefully show the GPS delivery point as the buyer's address you mailed to.

And then, even if ebay still find the appeal against you try them again with the new AP evidence.

You never know... you might get a sympathetic ear from a CSR. Stranger things have happened.