@dylan11235813 wrote:

How can this be better for domestic registered post?

 

 


Not better, just different - the little form requires the name and address to be filled out and needs a staff member to stamp it, but I have always thought it would be incredibly easy to manipulate one (not going into more detail than that), while a printed Australia Post receipt is a little less easy to manipulate, particularly the physical version.

 

My PO staff aren't particlarly gung-ho about them, they mostly like to get anyone paying bills to use them (I expect that's a directive from higher up), and they've already said that some things will be easier just to do at the counter, as they know I've always preferred the printed postage labels on international letters rather than stamps, so I'm kinda tossing up whether I prefer the label, or a lodgement receipt. I'm leaning more towards lodgement receipt - I guess I could ask them for both, though I was hoping these things would reduce the amount of time I spend at the counter(s) rather than increase them. Lodging international articles, especially when I had a few unpaid parcels as well as several letters, would sometimes make the line behind me bank up. The staff never said anything about it, mind you, and if I said anything they would always tell me not to be silly etc. and they were there to do things the way I like them (this is after I mentioned I preferred each one lodged with the printed postage label, as some would just whack the stamps on there) but ultimately I felt like the more I could do to make both our jobs easier / faster, the better. 

 

The tracking on my lodged articles starts from the lodgement, so all good there (for me, so far), but the time to lodge varies depending on whether there is a staff member already in attendance at the terminals to provide assistance, because the scanning bit takes a few seconds on each one, but the other day I was waiting for a staff member to approve the lodgements (and get my receipt) for several minutes. Everyone was busy so in the end I had to go line up in the queue to call someone over to the machine, so that day it would have been much faster to take them to the counter instead.