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on 05-09-2017 12:32 PM
*Nods* I hear you
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on 05-09-2017 12:49 PM
AUSTRALIA Post customers are set to again shoulder price increases, despite the postal giant’s rising profits.
The postal service is lifting the cost of domestic parcels, prepaid express post envelopes and satchels and some international letters, as well as mail redirection and holds.
Customers were hit with price rises on many of the services last year, months after the cost of a standard stamp was jacked up to $1.
The price increases come just weeks after it was revealed former chief executive Ahmed Fahour received almost $11 million in pay and perks in his final year.
The postal giant’s after-tax profit also rose to $95 million, compared with $36 million in 2016.
But an Australia Post spokeswoman blamed the price rises on increasing costs of delivery.
“For most products, this is the first price increase in over 12 months,” she said.
“We recognise that pricing changes are not easy for our customers and we have worked hard to keep prices unchanged on a large number of popular products, including on our parcel post satchels and seasonal domestic greeting card postage.”
From October 2, customers sending parcels within Australia will be slugged up to 35c more, depending on size.
Express post envelopes will rise from $6.10 to $6.40, while a single 500g satchel jumps from $10.85 to $11.35.
The cost of posting a letter to the US, UK and Europe will increase 5c to $3.
General mail direction for three months rises from $46.35 to $53.10, while two-week mail lifts from $30.85 to $35.30.
But the cost of stamps, posting Christmas cards within Australia and business mail remain unchanged.
Erin Turner, from consumer group Choice, said Australians often picked up on rising costs.
“Whether it’s big bank paying out huge bonuses and not delivering to customers or Australia Post increasing prices and paying huge amounts to executives, Australians are attuned to unfairness,” she said.
“That’s what every company needs to think about when they are considering price rises.
“It is reasonable to expect small price rises.
“However, large increases can really hurt some people. People who rely on postal services may not have access to online services and this might affect their budgets.”
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on 05-09-2017 01:06 PM
Express post is going up but I refuse to use it except in exceptional circumstances because it just feeds people's desire for instant gratification. Sellers using express post as standard are locking themselves and everyone else into an ever tightening spiral, much the same as undercutting competitors results in a race to the bottom.
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on 05-09-2017 02:54 PM
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on 05-09-2017 05:53 PM
also, i'm not sure if anyone uses the "mypost business" app on mobile (iOs / android) but i use it for parcel tracking and sending tracking notifications to buyers. anyway, received a call today from AP and they said they are discontinuing the app - which is a little frustrating.
postage costs going up and some free services which some people actually find useful are disappearing.
they also mentioned on the call about a new type of packaging products they are bringing out which will be purchasable and wanted to offer a "generous discount" for my first order due to the inconvenience of the app being ceased. yeah, unlikely.
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on 05-09-2017 11:10 PM
Is that just the My Post business app, or the AP app in general? I like the app for keeping tabs on things. Everything is there at a glance and easy to see if everything has been delivered.
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on 06-09-2017 02:30 AM
just the mypost business app tippy. the thing i found most useful about that app as opposed to the standard one is you could have a business name or sender name (ie ebay username) and put in an email address with the tracking number and the buyer would get tracking updates via email which included your business name / ebay username.
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on 06-09-2017 01:53 PM
Check out the Sendle/eBay announcement.
https://www.businessinsider.com.au/courier-startup-sendle-just-signed-a-major-deal-with-ebay-2017-9
We have been using Sendle for large parcels since they started up and highly recommend them. I haven't used them for the 500g satchels but will try a few and see how they go.
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on 06-09-2017 02:03 PM
@bigbrickshop wrote:Check out the Sendle/eBay announcement.
https://www.businessinsider.com.au/courier-startup-sendle-just-signed-a-major-deal-with-ebay-2017-9
We have been using Sendle for large parcels since they started up and highly recommend them. I haven't used them for the 500g satchels but will try a few and see how they go.
No good to me in rural WA. Stuck with oz post !
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on 06-09-2017 09:01 PM
The increase to the 51g-250g weight bracket on international letters feels a bit rude to me. ![]()
They were $7.40 for a long time, jumped to $8.00, now quickly jumping to $9.00 (the under 50g prices were $2.75 > $2.95 and soon to be $3.00). Unfortunately with my business model, this is gonna hurt if I don't change some things, as I often have to post items out that just tip over into what will be the $9 weight bracket while the buyer hasn't quite paid enough postage for it, usually I just send in one package for the sake of ease, but now it will be more attractive to send two <50g letters, which feels wasteful. ![]()