@screamingdemon_2007 wrote:
Welcome to the world of online selling.
Some buyers are just #$%#$, grin and bare it.
I would agree with you only if the buyer knew that the item was not a genuine Leatherman but still bought the item knowing that they would be returning it i.e. it is a malicious purchase.
Many buyers do not pay a lot of attention to photos and descriptions and rely on Titles when deciding whether to bid/buy on eBay. The inclusion of a word synonymous with this type of tool BUT inferring that the item is a genuine Leatherman would be a legitimate buyer complaint.
From looking at the Opening Poster's completed listings it looks like they use the word "Leatherman" when they list these multi-tools even when they are not genuine Leathermans.
For many people, the use of the word Leatherman is just a way of indicating that what they are talking about is a multi-tool regardless of brand. It reminds me of the poster who came to the boards about a listing of theirs that was pulled by eBay for using the word "Velcro". I know I use "Velcro" when talking about any hook-and-loop fastener . . . . . . . and I think that is the trap that the OP has fallen into by using a word simply because it is widely used by ordinary folk to identify multi-tools.
