Abusive swearing message

rover41music
Community Member

on ‎17-05-2018 08:07 AM

I have had an abusive message from a buyer using the F word and I am not sure what to do about it

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maranock
Community Member

‎17-05-2018 08:36 AM - edited ‎17-05-2018 08:37 AM

Don't take it personally, some people are just rude. If it not an inportant query, just abuse, then just delete the message, put the person on your blocked buyer list and forget it.

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Education is what you get from reading the small print. Experience is what you get from not reading it.

kopenhagen5
Community Member

on ‎17-05-2018 08:41 AM

You can report them and add them to your BBL. Tick the box to block communications.

If you have been in a transaction with them the comms block takes a while to take effect.

If there is no need for further action on your transaction just ignore n delete any messages.

 

https://www.ebay.com.au/help/policies/member-behaviour-policies/profanity-policy?id=4258&st=10&pos=3...

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maranock
Community Member
In response to kopenhagen5

on ‎17-05-2018 08:45 AM

Kopes, I just popped into my messages to see what report options there are (I have never had an abusive message to report). I couldn't find any. Where is the box to tick, for my curiosity.

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Education is what you get from reading the small print. Experience is what you get from not reading it.
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kopenhagen5
Community Member
In response to maranock

‎17-05-2018 09:47 AM - edited ‎17-05-2018 09:50 AM

There was one last year but eBay removed it in messages.

Now to report messages, one needs to go through report a member in help.

And the box to tick for blocking comms is together with the BBL.

Account - site prefs - buyer req - show n edit.

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joztamps
Community Member
In response to kopenhagen5

on ‎17-05-2018 09:58 AM

Just as a matter of interest, when you do Report someone, is there any way they can find out who it was that reported them (apart from simple deduction in, say, one-on-one disputes)?

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padi*0409
Community Member
In response to joztamps

on ‎17-05-2018 10:42 AM

@joztamps wrote:

Just as a matter of interest, when you do Report someone, is there any way they can find out who it was that reported them (apart from simple deduction in, say, one-on-one disputes)?

No, eBay would have that under their privacy agreement.

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"Start me up I'll never stop......"

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rover41music
Community Member

on ‎24-05-2018 07:54 PM

Thank you for all your comments. Ebay blocked the buyer for me.

countessalmirena
Community Member
In response to rover41music

on ‎24-05-2018 11:21 PM

I'm happy to hear that, rover41music. Abusive messages are never pleasant, and should not be a part of an eBay transaction.

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