Digi, if you had just a dollar for every time you have been accused of being an ebay employee you could retire along with the rest of us who have also been dismissed with the same ill informed comment.

 

It seems we have anothe newbie to the boards who doesn't like what he is told.

I remember that a long time ago an ebay employee tried to give advice on these boards and look what happened to her lol

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@lyndal1838 wrote:

Digi, if you had just a dollar for every time you have been accused of being an ebay employee you could retire along with the rest of us who have also been dismissed with the same ill informed comment.

 

It seems we have anothe newbie to the boards who doesn't like what he is told.

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I reckon I might have about $50  Technically, I do provide customer support in some capacity by posting on these forums (and some may find it just as frustrating as a proper ebay CS rep ), and also my work (selling activities) earns "the boss" a decent sum of $$ every year, so maybe it's all true and I'm just an unpaid sucker. 

 

I did try to clarify that I was having difficulty understanding exactly what the OP wanted from the forum, eg what questions were being asked, what advice was wanted etc, but rather than get clarification, I just got insulted. 

Accounting and maths and logics have always been my strong point(s) but I couldn't make head or tail of the OP's comments and what they were talking about so it's no wonder nobody else either understood their question or was able to answer it. It's no wonder the CS rep couldn't understand it either.

@ OP, invoices are in date order and if you expect ebay to revise an invoice when there's a credit the next month or even the one after that, it isn't going to happen. Credits are shown quite clearly on the invoice relating to the month when they happened, and there's no way ebay can put them on the original invoice relating to the month when the sale took place. I'm only assuming this is what you think should happen but it's not at all clear from your comments.

To countessalmerina:

"digital*ghost has been a Community member since 2010, and breaking down the total number of posts made in that period equates to roughly 24 posts a week (or a little over 3 posts a day). In that time, digital*ghost has received 7584 kudos for giving helpful answers. I don't call someone who posts even 10 posts a day a forum junkie."

Fantastic effort! Then the guy ought not to be ignoring the REAL ISSUE by just trying to find a solution which is not a solution because it has been already tried and implemented by myself many a time with the result that it is still frustrating getting to the bottom of certain questions about transactions.

THERE is STILL A PROBLEM and it's not yours or his, but EBAYS!

 

For goodness sakes, you're talking to a person who has run a business in the REAL world, not a complaining adolescent.

LISTEN!

To Countessalmirena: "Your second "slight" was the old warhorse accusation of "working for eBay". "

Is it your best work trolling the forums for peoples "Slights" now, especially those statements coming from someone already censoring their own statements and checking their own falibilities before and after stating something?

Did you not see that I cast doubt on my own query near the end jus tin case I was incorrect?

In other words, my statement was self-checked, but aimed on focussing on the problem.

But these days in this ever growing political-correct environment, it seems people are just intent on criticising the commentary, rather than addressing and seeing the real issues.

Please change your focus.

regards

d*g is not a 'guy'.

 

SHE offered workarounds.

 

If you don't/can't use them that is not d*g's fault. As you said it is an eBay issue. So why are you rabbiting on about it here? This, as has been explained, is a MEMBER forum, not eBay.

 

The amount of time you have spent here slagging off at other members could have been productively used implementing the workarounds offered. It is certainly a better option than waiting for eBay to fix something that only you see as a problem.

To digital ghost:

I am honoured to finally get to know that you are not an eBay employee. No problem. Then you must be along the lines of the other end of the scale, ie. someone intently interested (AKA obsessed) with knowing and telling everything.

But before you answer in offense, remember I am a person seeing issues building in eBay, but I am not here day by day, forum-mongering. I just see issues. There are hundreds if you really want to admit the failures of eBay.

However it's not your fault. All I want to say is that your hobby is a useful one, that is if you use it to just help, but at the same time a necessary element would be quite useful to you, and that is, acknowlegement.

REalising and addressing people's real concerns about an existing problem will go down well when attempting to fix things. But then unless you work for eBay inside design, there is little hope that you will change anything.

The main purpose of the forum would be in my opinion to raise concerns or praise benefits, otherwise to help people to navigate, of which I am most appreciative of your attemps to try to explain things to me. Alas I already knew the implications and hassles I had ot go to to get to the bottom of the fiscal queries I made with the psoting of the original transcript.

All the same, it's a pleasure to know you are a helper by nature.

Cheers

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@machinery_bay wrote:

To Countessalmirena: "Your second "slight" was the old warhorse accusation of "working for eBay". "

Is it your best work trolling the forums for peoples "Slights" now, especially those statements coming from someone already censoring their own statements and checking their own falibilities before and after stating something?

Did you not see that I cast doubt on my own query near the end jus tin case I was incorrect?

In other words, my statement was self-checked, but aimed on focussing on the problem.

But these days in this ever growing political-correct environment, it seems people are just intent on criticising the commentary, rather than addressing and seeing the real issues.

Please change your focus.

regards

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You have certainly provided an exemplary demonstration of that.

Of course you wouldn't know that was being said in the post if you weren't that acedemic. I again mean no slight, but it was hard enough for even myself to get my head around the navigating of so many pages to get a simple answer. And I am no stranger to Maths, I will let you know!

But the problem remains, the lack of simplicity to seeing when a refunded or at least "approved to be refunded" fee is not appearing on the invoice given already. You said how can it be changed on the original, well that's a simple accounting techinique used for centuries at least, that being you edit the record or at least update the clients copy. My accountant would do that anytime I asked to if there were more recent submissions jsut after I had put my tax figures in, had I done a job or recieved goods the day after I submitted my records, being the day before the financial year ended.

There is no issue there, other than more work and a re-issue of the final tax statement.

In the case where eBay draws on your owings several days after a refund is issued, but just before the end of monthly cycle, they could at least update your invoice so that you could see that the refund was approved and therefore reimbursement was iminent.

That would solve the problem I have had of late in having to go to Paypal to see if their claim that a "refund was issued" had been actually applied to the end of month tally.

Phew!