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on 14-04-2019 06:01 AM
If a company has terrible customer support, eventually it will die.
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15-04-2019 07:33 PM - edited 15-04-2019 07:34 PM
100% correct G coin..just chatted with a rep.. who provided ZERO solutions to the problem of ZERO sales in over 16 days for us..this has never happened before and it's clearly due to the algorithms E bay uses....plenty of you tube vids about the Algorithm pracise that ebay uses..we've done everything our end ie: free shipping for aussie customers, items dispatched in the post system same day (where possible re: sundays etc) 100% rating..etc...its clearly a rigged system..we pay excessive fees for a product that is seriously broken..it never used to be this way...seriously the last straw..just about had enough...
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on 17-04-2019 09:23 AM
try a drop of sales get this of 77% compared to last year..tells you something..and thats NOT from want of trying on our side..and the ebay "support" staff either deny the "lights on lights off" store treatment or use the usual cut and paste link suggestions which are useless...