I had one telling me they had made a mistake and they didn't want the item. After I cancelled the purchase, I checked in their bought items and they had bought the exact same item for 50 cents less than I had mine listed from somebody else 🙂

I was angry at myself for having acted so civilised in my messages to them 🙂

See, not everyone is as nice as you, it is a shame, but they are out there.......wonder what they bought themselves with the HUGE saving they made! ? Certainly not customer satisfaction and service  they would have got from you Cal 😄

Thanks, hun (Blush blush blush)

🙂

I don't mind if the buyer changes their mind, lets me know and then I will be happy to do a mutual cancellation.

Sometimes people buy and find they already have the book on their shelves, at one point I had 4 copies of Wilbur Smith's River God in my keeper collection.

Don't ask me how I managed that, but I have had a couple of buyers with the same problem.

I only do the NPB case if I don't hear from them for over a week, usually I send a second invoice then in case they missed the first and give another 3 or 4 days.

There is no point forcing a sale if the buyer isn't happy, I buy and sell on ebay because it is fun and I get some awesome bargains, if you start to stress or get nasty it isn't fun anymore.

Jenny

The watch list is there for buyers to put items they are interested in until they decide whethere to buy or not.  Once they press the buy button, they are committed and they have removed your item from sale so no one else can purcahse it.  Even B+M stores don't hold an item while you decide whether you want to pay for it or not.

Actually a lot of B&M stores hold items for up to 7 days without any deposit.

nicegreenpetticoats I am sorry but no way would I go down that road. It is unfair to other sellers and leaves you open to a risk of both losing your FVF refund and receiving neg feedback.

The only time I ever offer mutual cancellation is if a newbie buyer has bought more than one of the same thing by mistake or if somebody had purchased the wrong size/colour in a multi varient listing and then only after they have purchased the correct item.

There is no other reason other than a death certificate that will  cause me to leave myself and other sellers open to serial non payers, if it is their first strike it will give them a wake up call and they may not do it again, if it is not their first time then they are blocked by all sensible sellers.

I'm afraid I have to agree with the others to open an unpaid item case and that's that.  Buyers have plenty  of time to make that decision to buy -   the Watch List,  the clicking on the Buy and then the third button to Commit.  All that time messing around with changes of mind can be put to far better use in my view.