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on 31-05-2019 08:58 AM
If you don't listen to what very experienced members on this thread have advised you to NOT do and go with what ebay have told you then you're in for a very bad outcome believe me I've been there and it's not pretty.
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on 31-05-2019 09:03 AM
I often wonder why members come to the boards asking for help and then go off and do exacly what they have been warned not to do.![]()
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31-05-2019 11:13 AM - edited 31-05-2019 11:14 AM
eBay on the side of sellers??
I WOULD LIKE TO SEE THAT! Maybe the day after hell freezes over..
If you are a seller on eBay, they are NOT on your side, to eBay you are completely expendable "noise" they will shaft you EVERY TIME you escalate a case, despite what eBay "customer service" will tell you.
Do what the other very experienced board members have explained, DO NOT escalate the case, eBay will pay the refund from your funds when you get back the watch, if in fact you are lucky enough to get back the same thing you sent.
People in other countries ARE MUCH MORE LIKELY to scam you, because they know you are not going to come knocking on their door.
This will most likely to turn out to be an extremely painful and costly lesson, you have my sympathies..
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on 31-05-2019 11:44 AM
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on 31-05-2019 11:45 AM
H.E. Double L will freeze over before eBay is on the seller's side
OP, a buyer could be the biggest,most famous scammer on the face of the planet and eBay will still side with them
Seriously, do as you please,but please do not base what you do on 'what eBay said'
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31-05-2019 01:07 PM - edited 31-05-2019 01:08 PM
As bear suggests because eBay is mostly an automated system and the individuals you have talked to are only contracted call centre people located in the Phillipines.
Their advice is more than 50% incorrect a lot of the times and they never apologize.
They will mostly suggest you appeal, and there is very little chance of winning one of those if case is closed.
You only have one option - Tell the buyer you will refund when they return the item.
Unless you can negotiate a part refund but it appears to be a scammer so little hope of that.
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31-05-2019 04:08 PM - edited 31-05-2019 04:11 PM
Why have you still got your other watch listed as posting worldwide? Do you want to give that one away too (and the postage it costs to send it)?
If you only post to Australia and you get scammed, you can at least report them to ACORN (or whatever it's called now) but with posting overseas you haven't got a hope of getting your money back. High end items like this are prone to scamming and you're literally asking for trouble by offering to sell it worldwide.
With your current dilemma, there's a chance the buyer won't want to return it so you're much safer to offer to accept a return.
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31-05-2019 09:50 PM - edited 31-05-2019 09:51 PM
So sorry to hear that. I'm going through a similar thing where a buyer/scammer bought a brand new item and returned a different broken one and eBay still sided with him. It's as if sellers info, pics etc of returns does not matter. If the tracking number shows the return was delivered that's it buyer/scammer gets the refund 😞
Any way good luck to you. Hope you get your watch back.
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on 01-06-2019 12:30 AM
What's the bet that despite all the advice here, the OP escalates because "eBay are on my side".
EBay are NEVER on a seller's side. EVER.
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on 01-06-2019 12:34 AM