Has anyone actually used OPTISELLER?

tassiecollywobbles_2018
Community Member

on ‎09-10-2019 04:07 PM

Has anyone actually used the OPTISELLER tool that eBay is pushing for fixing the listings that are missing item specifics?
Is it worth while using?
Or is it a load of **bleep**?
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junkyarddog51
Community Member

on ‎09-10-2019 04:23 PM

 I have asked ebayTWICE about it. Both times told I will get an email to 'fix it up'. Both times no reply. It tried to make me pay for their services. Personally I think it is an ebay-owned tool that they are forcing sellers to use or you get zapped. Another fee gouging exercise.So yeah, just a con

.  I personally will be taking a hike

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twyngwyn
Community Member
In response to junkyarddog51

on ‎09-10-2019 04:43 PM

I just received an email from eBay that lists the 2 items with errors.....anyone else?
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tassiecollywobbles_2018
Community Member

on ‎09-10-2019 05:03 PM

Not me. I’d love a list of the items with problems. No fair, I’m jealous 😋
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twyngwyn
Community Member
In response to tassiecollywobbles_2018

on ‎09-10-2019 05:10 PM

both were in 'party supplies' if that's any help
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junkyarddog51
Community Member
In response to twyngwyn

on ‎09-10-2019 06:05 PM

I've tried to get ebay to tell me how the subscription works. They insist it's free for 3 months but it wants to charge me. They say you can opt out before 3 months. You have to hook it up initially to your ebay account so wanna bet it bills you after 3 months and the opt out is non-existent?. I'm fed up with their bullying and blatant fee slug
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junkyarddog51
Community Member
In response to tassiecollywobbles_2018

on ‎09-10-2019 06:06 PM

They won't give you your listings. Claim they can't. You have to use Optiseller. Just got off Chat over it

View solution in original post

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twyngwyn
Community Member
In response to junkyarddog51

on ‎09-10-2019 06:09 PM

They gave me mine....hopefully soon for you
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davewil1964
Community Member
In response to junkyarddog51

on ‎09-10-2019 07:50 PM

@junkyarddog51 wrote:
I've tried to get ebay to tell me how the subscription works. They insist it's free for 3 months but it wants to charge me. They say you can opt out before 3 months. You have to hook it up initially to your ebay account so wanna bet it bills you after 3 months and the opt out is non-existent?. I'm fed up with their bullying and blatant fee slug

https://community.ebay.com.au/t5/PowerSellers/what-is-Optiseller-Has-anyone-else-been-required-to-do...

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