I looked at using them, but decided not to because -
1. They come to pick up your parcels, which YAY, but like most courier companies, can't give you a specific time, so...waiting around potentially all day does not work for me.
2. As a buyer, I HATE when I purchase something and then realise when I get the dreaded "We missed you!" card in the mail that the seller has used a courier instead of Australia Post, even though it says standard parcel post in the listing. Toll do not re-deliver. You have to go to them. They are in the middle of nowhere here and I don't drive. Fastway suck, full stop. I could be literally sitting in the middle of the driveway and they'd leave a card claiming no one was home, if they leave a card at all. Even if they do re-deliver, you're stuck waiting around again or you have a choice of several VERY inconvenient collection points. At least I can get to several post offices!
Toll Priority also managed to "lose" my friend's passport with a USA visa in it from the US Consulate in Sydney for which she had waited 5 months for approval, and after another 3 weeks declared finally in writing that they had lost it. Funnily enough, within 24 hours of my friend cancelling the passport, Toll miraculously found and delivered it. HOW ODD.
So yeah, I wouldn't want to annoy my buyers like that.
