I appreciate this full clarification,this really help me to understand this LED issue, but the problem is buyer has change his mind and he is just looking to find any point for refund, may be this non issue of LED, I will sent this information to Ebay fi they require more detail. Thanks

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@oz-star wrote:
No it was only one, the one on 17th sold was relisted back, as it was another dodgy buyer from Sydney,

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I do hope you went through a "non-paying buyers dispute" before you relisted, or at least did a mutual cancellation to get your fees back.

Did you cancel the transaction to get your fees back? That would be the sensible thing to do. The buyer doesn't need to accept. You can close it in 10 days.

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@robag247 wrote:

Hello Friend,

 

I have very similar experience with selling my used but all operational, in good condition electric bike. I described it on the sale page to my best of knowledge that bike and answered all questions along the sale, when out of the blue came the final buyer, no questions asked. Diligently paid for the bike, then came to pick it up. Actually not the buyer but her agent came to pick it up. I explained operation, answered all questions, then off he gone with the bike after a handshake. About 10 min later came back with the comment, he does not want it. When I asked, what is wrong? He said there is no "racer" on the handle bar, and asked the age, which I answered. Those two things he could have asked me before buying, but did not. So they asked for a refund. I complied, refunded the buyer. It is unfair to the sellers, when such buyer actually prevents the sale of item to a legitimet bidder and raises excuses what could have answered online before sale.

I contacted eBay help, but they are NO help at all, just bla-bla, despite their so called "Seller protection." On top of it eBay charged me the usual 10% of the sale price, despite I refunded the buyer.  In my view eBay evolved to a huge and greedy, unfair company ready to be broken up by AAAC. Anyhow they should pay the same tax as any other AU companies pay, the fair share for using AU electricity and other services. 

We need an other independent competition. 

 

 

 

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So eBay Australia is an Australian company? I don't know what the AAAC is, but the ACCC certainly doesn't have jurisdiction over a foreign company, especially one whose market share has lessened over the years. Do you understand what the ACCC does? I also find it hard to believe that eBay don't pay for the limited (given that they have very few boots on the ground in Australia) utilities they use. All the utility companies are privatised now, so they aren't going to give anybody a holiday.

 

There's a few things you could probably take from this -

 

Learn eBay's rules, especially about cancelling sales.

Don't cloud the point with unfounded conspiracy theories.

You are certainly free to set up your own independent competition. After researching the market and determining how the existing and defunct Australian sites have gone.

 

As an aside, I sell list on another Australian site, at less because the fees are less. I rarely make a sale there. Australian buyers seem wedded to eBay, and recently the river.