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on 04-05-2020 02:26 AM
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on 04-05-2020 02:52 AM
I wasn't going to reply because I don't particularly like getting yelled at, but it's nearly 3am and I have nothing better to do.
If you haven't received your items, then it's in your best interest to get a refund, otherwise you will lose the items, and the money. If you are happy to sit back and wait, not to mention have a rant, then it's your loss.
In case you weren't aware, there's this pandemic thing going on around the world, and it's impacting things, like mail. I know it's hard to believe, but I read it on Facebook, so it must be true.
You can try taking eBay to court, but they have no control over mail, or worldwide pandemics. Nor the complete shut down of boarders, and airlines grounding all their planes. Good luck with that one.
See, I was able to reply without yelling back.
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on 04-05-2020 03:07 AM
you can visit this website (which has been public knowledge for a long time) - https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-u...
it has country-specific updates.. to give you a general idea - mail to the US is currently delayed by 4-6 weeks for standard airmail / parcel. international express items get priority of them as well. this is one of the more frequently mailed to countries and they are the posted delays. unfortunately, no screaming or whinging is going to change that. you have to tell your buyers to wait patiently and it's out of your control..
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on 04-05-2020 05:48 PM
Sorry to disagree I post a Tracked item to the USA on 21 March Tracking shows as accepeted at the Post Office on 21 March then nothing looks like my client who has filled an item not received complaint is pretty racked off as well. I will be left having to return $90 for item and $24 postage Thanks Ebay INR **bleep**.
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on 04-05-2020 07:08 PM
Lodge a case with Australia Post. If they have indeed lost it, they should compensate you.
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on 04-05-2020 11:43 PM
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on 06-05-2020 09:49 PM
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on 06-05-2020 10:31 PM
@masterstroke.eng wrote:
I don't know whats worse ..using upper case letters , bad grammar Or waking up at 3 AM and going on eBay !
I am deliberately not doing that. It is slipping though. I'm naturally nocturnal and my body would prefer me to go to sleep about 5am.
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on 07-05-2020 02:03 AM
@masterstroke.eng wrote:
I don't know whats worse ..using upper case letters , bad grammar Or waking up at 3 AM and going on eBay !
You should not make assumptions.....Tippy is a shift worker and at 3am she can be just coming home from work.
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on 07-05-2020 09:30 AM
Didn't want to start a whole new thread for this, but I've had a package in transit to rural TAS since April 17. eBay's estimated delivery time was May 5th.
Seeing as the buyer is new, I went ahead and lodged an inquiry - mostly so it'd show "customer inquiry lodged" on the tracking for the buyer, and then I messaged them letting them know I was looking into it. Buyer was good about it, and actually went ahead and placed another order soon after.
AP's response was that the estimated delivery time for this package is not until "at least" the end of this week. They also advised that Tasmania is the worst affected state as far as delays go, followed by WA, because flights (and, in the case of TAS, ships) have been cut back more so than those of other states.This echoes what a friend told me, who works for AP in the ACT.
So, just a reminder to everyone to consider pushing out your handling time, because eBay's estimated delivery dates do not match AP's by a long shot. Mine is currently at 5 days, but I'm strongly considering pushing that out to 7. All buyers should expect delays, but you may want to advise any buyers from TAS and WA to expect lengthy delays.