OP, definitely follow the advice above and talk to online chat support about it rather than letting it carry through the regular process and time frame.

 

They might even resolve it on the spot for you - they've done so for me in the past when there was no point in letting it play out.



NEVERMIND ON TROUBLES!!! LET'S DO HOBBY!!!


@egglesdtp wrote:

I''ll email her and ask her to close the request.


Emailed her and she actually did close the request..

 

I'm hoping she did so as she was embarrassed by her inappropraiate response to not having her item, when she could have so easily checked the tracking number I supplied her and found her parcel had been waiting at her local PO for nearly 2 weeks. .

 

So all over now thank goodness.

Oh yay - a reasonable buyer!


NEVERMIND ON TROUBLES!!! LET'S DO HOBBY!!!

yes that will happen if its not the same delivery suburb as buyer.