I’ve also noticed that these free FVF or $1 promos have also been deleted from the Promo history. Luckily I took a screenshot because I was charged full FVF. eBay are crediting the FVFs.  

for future référence always take a screenshot of the promo.  Since eBay switched to MP the stupid payment system doesn’t factor in these promos.

Yep me too 🙂 seems the email address was legit, just the ebay staff dididn't know LOL