Re: Tracking Numbers Not Updating / Ebay claiming ...

the4masters2013 · ‎06-06-2021

It's a thought from eBay to deal with them directly.

For me it's just so not going to happen!

auspaul68 · ‎06-06-2021

Ever since Ebay updated the Summary page tracking numbers are not updating, you need to check on AP website, come on Ebay fix the issue, Hmmm very fustrating for us the Seller and the Buyer

whoisbiggles · ‎07-06-2021

I do my labels through the Auspost website - anywhere up to $0.50 a 500g parcel cheaper than eBay's price. Then cut and paste the number into the eBay transaction.

I always let the buyer know that they should check the Auspost website for tracking as its more up-to-date.

No problems yet....

desoto233b · ‎08-06-2021

eBay labels

desoto233b · ‎08-06-2021

I find eBay labels are cheaper.

desoto233b · ‎08-06-2021

Unfortunately I have no choice but to use AP as I am located in a small town in WA, No alternatives here (Sendle, Couriers etc)

desoto233b · ‎08-06-2021

I used to do it the same way, but I just find labels so much cheaper and efficient.

desoto233b · ‎08-06-2021

I buy the labels through eBay, so the problem seems to persist regardless of the method. This really needs to be sorted out as a matter of urgency.

merfar2107 · ‎08-06-2021

It doesn't matter if you use AP. Even if you add the tracking number manually, the ebay tracking is still not up to date. 😞

holdencars11 · ‎08-06-2021

I have the same issue with tracking numbers not updating on ebay site. I've complained to ebay several times - the ebay 'chat' function is useless. You get canned answers and can't call a real person like you used to. They promised it would be escalated and fixed. Its an ongoing issue that has been happening for months now. How can the ebay technicians be so slack as to not get problems resolved promptly?