eBay sucks

shinebrightalways88 · ‎21-07-2021

eBay sucks!

Firstly, what is with them now charging sellers a fee when a buyer doesn’t pay for the item?

Secondly, I need to refund a buyer to combine postage and Ebay doesn’t refund fees on the postage, Ebay tells me to avoid this I should refund postage fee LESS Ebay fee, **bleep**!!!!!

Thirdly, get an Ebay voucher told it wasn’t a single use voucher used half and now it’s all gone! Ebay says sorry you were told the wrong thing but it was single use tough luck!

Beyond dispicable!!!

repentatleisure1952 · ‎21-07-2021

I am unable to offer comment on points 2 & 3.

eBay has always charged their fee the moment the item is sold.

You have had non payers in the past.

Don't say you are not aware of the unpaid item item process after 16 years.

Or have you been too preoccupied with leaving false positive feedback for non payers & throwing other sellers under the bus?

smh.

shinebrightalways88 · ‎21-07-2021

Thanks for the very uneducated response lol.

You clearly have no idea there is no unpaid item process anymore and unlike prior to managed payments, seller now gets charged a fee when an item is not paid for which wasn’t the case before so get your facts straight.

davewil1964 · ‎21-07-2021

It might pay you to get your facts straight. As advertised several months ago, the procedure for NPBs is within cancellations now. Maybe keep up to date with eBay announcements.

Who is uneducated?

shinebrightalways88 · ‎21-07-2021

So arrogant lol I know the procedure but they no longer refund all of the fee they still charge a fee for non paid items and I have an issue with that.

digital*ghost · ‎21-07-2021

@shinebrightalways88 wrote:

You clearly have no idea there is no unpaid item process anymore and unlike prior to managed payments, seller now gets charged a fee when an item is not paid for which wasn’t the case before so get your facts straight.

Facts are funny things, and sometimes you don't know which ones you don't know.

You're right that there's no unpaid item process.... But you can cancel due to non-payment after 4 (maybe 5?) days. It functions in almost every way the old UPI process did, in that it blocks feedback, gets your fees back, and issues the buyer a non-payment strike, but now it doesn't drag the process out to a minimum of 8 days.

shinebrightalways88 · ‎21-07-2021

Yes that is correct it’s now done via cancellation and Ebay previously refunded the whole fee whereas now they don’t which I don’t agree with!

davewil1964 · ‎21-07-2021

I haven't had a NPB since MP came in, but at worst eBay keep the 30c flagfall. Doubtful, given there is no payment to apply the fee to. Either way, it's a minor cost, and no worse, overall, than Paypal fees.

You need to compare apples with apples, and get YOUR facts straight.

shinebrightalways88 · ‎21-07-2021

Well it isn’t through PayPal though is it!

I have a problem with it and I’m surprised at the nature of the responses I thought this was a forum to help eachother etc but seems from my first response it’s full of bullies.

davewil1964 · ‎21-07-2021

Maybe it's an attitude thing.

You came onto a forum that is designed to have other members provide solutions, ignored every suggestion you were given, notably didn't address the fact that you constantly breach policies, and had a shot at everybody trying to provide solutions to your 'problem'.

Maybe if eBay sucks that much, stop selling here. Problem solved. I'm sure there are plenty of other online avenues for you to list on.