@twyngwyn wrote:
my categories are only alphabetical (correct) when I click on 'shop by category' when entering store....after that, customers have buckley's chance of finding anything. I think this might be the new way and the categories on the left-hand side (in blue) will disappear
Yeah that's the hamburger menu. A good hamburger menu automatically expands sub-categories as you hover over them with a mouse, or if you tap on a main category on a mobile device, and appears in the same place on every store page so that navigation is consistent - eBay hasn't done either of these things with it.
Right now, eBay is taking buyers out of the store experience and into a site search experience, and changing menu types between the two (if they are allowing menus to appear at all).
It is bad design, unless the purpose is to take buyers out of the store experience every time.
@sugar - have you considered whether or not your buyers, or buyers in general, like the new store design, and / or can easily navigate it? I mean, that's what really matters here, not whether we as sellers like it, at the end of the day, but whether it assists / improves the buyer experience, and at least achieves the majority of what we'd like and / or need it to.
