The C&S glitch that shows NT suburbs is a known issue that they have been "working" on for some time now.

There is an easy workaround that works most of the time. When you press search and it shows the list of NT suburbs, simply remove the suburb/city entered altogether and just make sure the Postcode is correct, then press the search button.

It will show a list of the suburbs for the postcode entered, so then just select the suburb and all will be fine.

I don't know why there is such an outpouring of anger at click & send for what is usually the buyer's mistake.

Sometimes, when a postcode covers more than one suburb it shows as an error, in those cases just clicking on the question mark fixes it although you need to make sure it has not defaulted on the state.

Sometimes it is because the buyer has entered the capital city instead of the suburb, I always check that first and correct it before going any further.

The other common fault is them putting things the wrong way round, if they live in ebayland north but enter it as north ebayland then it is rejected, again not click & send's fault and a quick postcode check gived you the correct form.

Having said all that I find that it is only about one in ten that has a problem which takes seconds to fix, well worth it for the cheaper postage and seller protection.

hi. iI had the same problem because someone had their suburb as "Wattleglen" intead of "Wattle Glen". (forgot the space it is two words). It is in victoria and when the suburb and postcode didnt match up it defaulted back to ACT instead of VIC. Took me half an hour to figure out. So recheck the spelling of the suburb. Post code matches up and change the state back to your state form the ACT.