Re: Australia Post

padraicpaul91 · ‎08-09-2021

Australia Post attempted a similar thing about 8 or 9 years ago. When a young counter worker attempted to charge a light but bulky item by cubic weight I was stunned. It represented an additional $20. The more experienced workers told her to charge by weight only for an irregularly shaped item.

padraicpaul91 · ‎08-09-2021

From Australia Post:

Using your own packaging
When using your own packaging to send parcels
weighing 5kg or under within Australia, a national flat
rate postage is calculated based on the weight tier
of your parcel and delivery speed you choose. These
parcels are charged according to their physical weight
or cubic weight equivalent, whichever is greater†

Whilst I am quietly freaking out about this, I question whether AusPost will deliver on this threat. Generally, it is not new, except for the inclusion of items under 500 grams. The question is whether they actually have and implement technologies that will find these so called underpaid items from credit account and My Business Post customers.

PO counter staff will hate this. 95% of my parcels will now need to be measured and priced according to volume. I hope that they will do as they have in the past, which was to object and ignore orders from above.

everard6920 · ‎08-09-2021

@digital*ghost wrote:
I received an updated version of this email today, it was identical to the other email but didn't have the paragraph saying they noticed discrepancies (though a reference to it was visible in the subject line preview 🤣 ).

Some people seem to have received both versions, my guess it was a poor attempt at a warning crossed with a notification of the upcoming changes, and that a whole bunch of people were offended at both the condescending and accusatory nature of the original. (You know, the whole, "We've noticed some... discrepancies with your accounts, it looks like you need some help measuring your packages - have you heard of this thing called a ruler?" kind of approach. 😆 )

I'm so glad you mentioned this because this is what I received, too - and I read the email about 5 times because I thought I must've missed reading the sentence in the subject line preview!

davewil1964 · ‎08-09-2021

I got the email, but I don't normally do assessed postage, so I didn't get the discrepancy bit.

Nor do I care as I normally don't do assessed postage.

*sons_and_daughters* · ‎13-09-2021

The email I got, I got the impression that they thought I'd maybe listed an incorrect weight, and were giving me a warning. I went back through my sales history and it was a bit over a year since I'd posted something that was over 500g, so it shouldn't matter if I'd posted in a satchel, or own packaging. The cost would be the same regardless. 99 out of 100 parcels I send are under 500g. No, wait, probably 999 out of 1,000.

I ignored the email.

ilce · ‎16-09-2021

When using your own boxes all parcels under 1Kg are not cube calculated. They only use weight to calculate cost under 1Kg. Over 1kg is cube weight.