Hi,

I just trialled downloading all my active listings (848 listings).
All downloaded fine. The majority were started on 1/10/2021 with a couple starting on 12/9/21.

I was originally approved for File Exchange - but the download page I used is in 'Reports'/downloads.

Good luck finding the answer to your problem 🤔

No. I contacted eBay via Live Chat and they verified my problem, which has now been escalated.