Item tracking delivered to wrong Address

ivy22amanda
Community Member

on ‎06-12-2021 10:37 PM

I bought an item . I believe I have been scammed. 

The tracking tells me delivered. But the address is not mine. 

I put the correct address on my order. 

The seller has not responded. 

What do I do? The item has been marked as delivered in ebay. But clearly not to me. 

The seller only recently opened the account. Has 100% rating on 5 reviews which I now beleive to be fake. 

What do I do next? Ebay wont reply. There is no option to open a 'did not receive ' dispute because it has been 'delivered'. 

0 Helpful

padi*0409
Community Member

on ‎06-12-2021 11:11 PM

Use the link below and if you can't open a dispute with eBay scroll to the bottom and use the "contact us" link.

 

https://www.ebay.com.au/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

______________________________________________________

"Start me up I'll never stop......"

jellybirddesigns
Community Member

on ‎06-12-2021 11:25 PM

Where is the seller registered - look on their feedback page for the info.

Or provide an item number.

Was it expensive?

0 Helpful

ivy22amanda
Community Member
In response to jellybirddesigns

on ‎06-12-2021 11:28 PM

$270. Seller is in Aus. 

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ivy22amanda
Community Member
In response to padi*0409

on ‎06-12-2021 11:31 PM

Thank you for the link ! I followed the automated assistant and said it was not received. Assistant told me straight away there was an issue with the seller and they would be refunding the money within 24 - 48 hours. Hope it is correct. They must already know the seller is a scammer.

padi*0409
Community Member
In response to ivy22amanda

on ‎06-12-2021 11:44 PM

Happy to help you out, well done.

______________________________________________________

"Start me up I'll never stop......"
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