on 29-11-2024 12:56 AM
I sold an item but before posting I noticed it had damage when I said it was in good condition. The buyer still wants it and we’ve agreed to 50% off.
How do I resend invoice with the reduction?
thanks
on 29-11-2024 10:45 AM
If it’s more than you can put in postage discount, you’ll have to cancel the sale, and do a special listing for the same buyer with the new price
on 29-11-2024 11:00 AM
You say "before sending" which would indicate they have already paid? In that case just refund the difference.
on 29-11-2024 12:18 PM
Seems to me there is a problem here.
It has been sold with the description given in the sold listing - the buyer could open a not as described case and get the lot refunded.
on 29-11-2024 12:21 PM
Exactly what I was thinking
