Yes, it's a locality thing. The service in my area is exceptional, while the customer service is above and beyond.

Mixed.

I am in Melbourne Metro & they are usually okay but have had an issue in the past that took a while to clear.

On the whole, I think Australia Post is more reliable and if I were selling. I'd probably be more inclined to use them.

Yes, I do think it can vary a lot from area to area.

I wouldn't use a courier when selling in a fit.

I HAVE had stuff delivered by couriers, and have never had a problem with delivery. Including Couriers Please and Aramex. Lucky I guess.

Canberra

This company as you mention does not actually deliver anything - they pass it on.

Stole - Lost.

On what would you base your ' legal action '. ??

It’s definitely area-specific.

I’m lucky - but if I were selling, I would certainly be using AP. Effective delivery to as many buyers as possible is better than reasonably effective delivery to fewer buyers while saving a few pennies.

Are you a seller? I assume so.

In which case your location is almost certainly irrelevant.

What is relevant is where the buyer is located and what the Sendle sub-contractors' performance is like in those areas.

I exclusively use AP, charge accordingly, and have few issues.

Precisely. 📦🚚👍🏻👎❓

I had a parcel go missing just recently, sent by Sendle.

Sendle are looking into it at present, ordered item from Amazon, courier was Road Runner, 2nd time this has happened.