Calculated Postage for Australia Post options no longer working?

steven_jt
Community Member

on ‎14-11-2022 10:11 AM

I typically use Australia Post options for Signature on delivery and overseas postage calculated by weight and package size using own packaging. In recent days it appears that the auto-calculated postage is no longer working, the only options available are seller pays or flat fee. Why is this broken? It is impossible to settle on a flat fee when the postage cost is varies shipping to WA, SA or NSW - why has the auto-calculated postage for Australia Post Signature and Express been disabled?
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curraone
Community Member

‎14-11-2022 10:37 AM - edited ‎14-11-2022 10:39 AM

I think it's just a glitch - I had to try several times yesterday to get the options.    In the postage screen click clear all and you might get standard australia post parcel

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marksbayway
Community Member

on ‎14-11-2022 11:15 AM

I just had a chat with Seller Help

There is a glitch with the App that they're working on fixing

Meantime Auspost calculator is working on eBay on PC

 

View solution in original post

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pnc75
Community Member

on ‎14-11-2022 02:57 PM

I'm on a Pc. Just made a sale on another Id. Advertised postage was $25. On the invoice it came up as $52.69!!!!

 

Hopeless. 

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jamimishke
Community Member
In response to marksbayway

on ‎18-05-2025 06:47 PM

No it is not working properly as of my comment 18/5 25.

 

I have had this happen quite a lot this yar and it works one day and not the next

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whittie1957
Community Member

on ‎13-11-2025 01:35 PM

When trying to buy postage labels on Ebay platform on PC cost is jumping to incorrect next price bracket so currently having to pay at Post Office. Sendle prices seem ok.

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kh-federico
Moderator
Moderator

on ‎13-11-2025 02:24 PM

Hi everyone,

Please note that this is an old post; feel free to start a new thread, as this one will be locked.

Thanks,

eBay moderation

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