Thanks for trying twynnie, but no joy 😞

Are you/are they on Facebook? 

Search to see if they’ve ever posted on the boards?

There are too many people with the same name 😞

Unfortunately doesn't seem that she has

No, she made a purchase late yesterday (on a different account) and then asked for a cancellation later on. I suspect it was because the postage cost showing was ridiculously high as a consequence of this postage issue with ebay. I wanted to tell her that it I would be revising the postage but there was nowhere to leave a note or contact the buyer to explain the situation.