purchasing multiple items
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on 29-04-2026 05:37 PM
Why can’t my buyers send me a request for an invoice when purchasing multiple items?
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on 29-04-2026 05:50 PM
EBay has been full of glitches (worldwide) since Sunday…..are you usually able to combine postage?
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on 29-04-2026 06:10 PM
Mine can't because I offer volume discounts.
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on 29-04-2026 06:20 PM
No, I always have this issue, even though I’ve checked all the settings.
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on 29-04-2026 06:25 PM
I’m not sure if this is still ‘a thing’ but buyers can also set their preferences to immediate payment…..can any buyers confirm?
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on 29-04-2026 09:50 PM
@vlaslifestyle wrote:"No, I always have this issue, even though I’ve checked all the settings"
If it's always been a problem, have another look at your settings.
But if it's only been in the last couple of years, this can happen when the following is ticked under:
Buyer Management > Buyer Rules
✔ Require all buyers to provide a payment method before they make an offer
It originally started on the US site with eBay trying to enforce autopay on all auctions and offers which created problems with the usual combined shipping.
If it's ticked, untick it > Save changes and see if it solves your problem with your future sales
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on 30-04-2026 06:26 AM
If they are trying to buy using a mobile phone, they will not get the "request total" button. Ask them to use a desktop or laptop computer.