Re: Buyer Leaving Neg Feedback ( Harsh )

moet_chic · ‎18-12-2013

How can a buyer leave negative feedback on an item without contacting the seller ( me ) if there is a problem ?

There feedback was totally uncalled for saying i needed to be jailed. FOR WHAT? I gave clear instruction on the item,measurements and a photo.

I have msg them asking what the problem is but no answer as of yet.

davewil1964 · ‎18-12-2013

You might be able to have the neg deleted, but eBay tend to go with the 'that is the buyer's perception of the transaction' defence.

moet_chic · ‎18-12-2013

I just want to know what is wrong,surely if they had such a problem they would say so.

*crikey*mate* · ‎18-12-2013

One would think so, but......

Some people can go their whole lives and never really live for a single minute.

tstore · ‎18-12-2013

I think if you ring eBay there is a strong chance getting it removed. EBay will remove a neg if:

Feedback that includes references to law enforcement investigations or eBay or PayPal investigations.

I think using the term 'jail' just might fall under this category

zelly888 · ‎18-12-2013

Maybe the buyer is not happy that the yoyo is so small even though you specified the size

digital*ghost · ‎18-12-2013

What kind of feedback does your buyer typically leave for sellers? (Just out of curiosity).

zelly888 · ‎18-12-2013

Is the buyer from the USA as the correct spelling of jail is gaol

moet_chic · ‎18-12-2013

No from Queensland.

moet_chic · ‎18-12-2013

There feedback is good.