So upset. I am unemployed and have worked so hard for a positive seller rating. Just before Christmas get a message from a seller that she has incorrectly hit the negative button. Mind you the comment is positive. Rating immediately drops by 8%. I send a message asking her to notify eBay which she doesn't reply to. I contact eBay and they say to send her an amendment form. It has expired. For all I know she is on holidays and they will not remove it without her permission - even though they can see it is positive!? Like, what is with that? And, who does stuff like this - stuffs up your rating and does not make any effort to rectify it. I am just gobsmacked at the whole deal and also wondering why I am expected to chase the buyer up. Like, what am I paying fees for? Has this happened to anyone else and what did you do?