Why eBay can not be contacted anymore?

akrogiali-artwaves · ‎11-04-2014

To make sure I am right I just checked again.

Customer Support -->> Contact eBay THREE OPTIONS: Buying -- Selling - My Account.

ALL THREE OPTIONS LEED TO COMPUTER GENERATED ANSERS.

davewil1964 · ‎11-04-2014

You didn't go far enough.

I selected 'Selling' then 'revising or editing a listing' but that was just to get a useful page, et voila -

http://ocsnext.ebay.com.au/ocs/cusr?query=42

have a look on the right and there are all sorts of options for contacting them.

*crikey*mate* · ‎11-04-2014

nah, play around with dif scenarios

most lead to options

phone us

we will phone you

email
us

and a 4th one I can never remember (maybe live chat?)

Some people can go their whole lives and never really live for a single minute.

*crikey*mate* · ‎11-04-2014

I just went to "My account" => Billing and Invoices"

and got

Call us Learn more?Learn about how Call Us works

Agents are available to accept your call from 8:00 am-9:00 pm AET Monday to Friday; 8:00 am-5:00 pm AET Saturday and SundayWe'll give you a phone number and PIN.

Call me Learn more?Learn about how Call Me works

8:00 am-9:00 pm AET Monday to Friday; 8:00 am-5:00 pm AET Saturday and SundayAgents are available to call you back from 8:00 am-9:00 pm AET Monday to Friday; 8:00 am-5:00 pm AET Saturday and Sunday

Estimated wait time: 4 minutesAn agent will be available to return your call in 4 minutes

Chat with us

7:00 am-11:00 pm AET 7 days a weekAgents are available to chat with you from 7:00 am-11:00 pm AET 7 days a week

Send us an email

Generally we will reply within 24 hour

Some people can go their whole lives and never really live for a single minute.

helenm777 · ‎12-04-2014

I have always used the Chat Online when contacing Ebay with any problem or query.

I find this service extremely good.. and never have to wait for more than 5 minutes ..sometimes just a couple of minutes to get through and have my query answered immediately.

You also receive a Transcript of the online dicussion emailed to you if you need to refer back.

I agree though that they recently changed the way you find this link ..and it is sort of hidden if you don't know where it is