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on 11-04-2014 08:02 AM
Hi, you are stuck with the buyers opinion of the transaction which is what feedback is about.
You offered tickets for sale, they purchased, you didnt send. You broke the contract- not them.
You cannot offer an item for sale, sell it and then not complete the transaction for any reason that suits you.
Thats why ebay wont remove the feedback.
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11-04-2014 11:15 AM - edited 11-04-2014 11:18 AM
Before entering into a contract - Offering to Sell - you shoud have found out whether or not you could get a refund.
Feedback will remain - and your lovely reply will also be there for all to see.
You did the wrong thing and now you have a nice red dot to show for it.
Good decision all round I think.
You can't please all the people all the time, so now I just please myself
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on 11-04-2014 01:02 PM
You could alternatively have "sent" them, waited until the seller contacted you and asked where they were, then offered to refund purchase price as the item had not arrived. At least this way they buyer would have been happy, likely you would not have received adverse feedback either as you would have been able to claim your FVF back as the transaction was cancelled.
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on 11-04-2014 01:08 PM
@letscleanupmycupboards wrote:You could alternatively have "sent" them, waited until the seller contacted you and asked where they were, then offered to refund purchase price as the item had not arrived. At least this way they buyer would have been happy, likely you would not have received adverse feedback either as you would have been able to claim your FVF back as the transaction was cancelled.
I would personally advise against this strategy, especially for something like event tickets which are both limited and time-sensitive. Buyer may have been happy for a little while, but if lying to them meant they missed out all together because they were under the mistaken impression they already had tickets, it would be a lot worse for them, and the seller possibly (but very wrongly) not being blamed by the buyer and avoiding a neg is, IMHO, no excuse for lying to and manipulating someone to protect an eBay feedback profile.
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on 11-04-2014 04:20 PM
It depresses me at how many people on here think it is ok for someone to lie.
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on 11-04-2014 04:23 PM
How do I remove this post? This is too depressing, so many vandictive people out there...
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on 11-04-2014 04:24 PM
People giving you impartial answers based on all relevant information given to them is not people being vindictive, it's people being honest. You should be thankful that people are giving you honest answers, instead of taking sides.
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on 11-04-2014 04:34 PM
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on 11-04-2014 04:45 PM
Excuse me carnival ride operator, I'd like to step off this merry-go-round now. I'm feeling dizzy.
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on 11-04-2014 04:47 PM
I find it even sadder that people think it is ok to breach legally binding contracts cos they got a better offer elsewhere.
Perhaps the buyer couldn't write what you really did because he only has 80 charachters in the feedback, so had to compromise.
But regardless of the semantics at play, you did reneg on a sale for altruistic purposes.
There's an old saying that goes something like, "when one seeks justice they need to do so with clean hands."
or "he who seeks equity must do equity"
Some people can go their whole lives and never really live for a single minute.