HAVE BEEN WAITING 3 MONTHS FOR A CREDIT!

marlowe2300
Community Member

on ‎10-06-2014 09:07 AM

I HAVE BEEN WAITING OVER THREE MONTHS FOR MY CREDIT TO BE CREDITED BACK INTO MY ACCOUNT

WHAT A JOKE! EACH TIME BEING TOLD, IT WILL BE SORTED SOON THEY ARE HAVING DIFFICULTIES PROCESSING IT!

 

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annies_fancy_dress
Community Member

on ‎10-06-2014 10:32 AM

It helps if you include some real info.

Like, are you complaining about e-bay or a particular seller?

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rjm6572
Community Member

‎10-06-2014 12:11 PM - edited ‎10-06-2014 12:12 PM

is your problem about a postage label as i have been waiting 3 months for an error when i printed off 2 labels  by mistake

 

they tell me the same thing, it'll be sorted out soon

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rjm6572
Community Member

on ‎10-06-2014 01:34 PM

after i posted on here about waiting 3 months for a credit i rang customer support and they gave me a credit back while i was on the phone.....dont know why they couldnt have done that before with the emails i've been sending

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cq_tech
Community Member
In response to rjm6572

on ‎10-06-2014 04:16 PM

Emailing ebay is generally a waste of time as you have already discovered.

You need to speak with them personally if you ever want anything done.
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marlowe2300
Community Member
In response to annies_fancy_dress

on ‎23-06-2014 04:48 PM

why would it be a credit from a seller? They would provide a refund yes?

It is a credit from ebay re: printing of labels

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*crikey*mate*
Community Member
In response to marlowe2300

on ‎23-06-2014 05:46 PM

Annie tried to help you with a very limited amount of information. Many members come here seeking help and use incorrect terminology for common eBay speak that many of us take for granted. Annie was merely providing questions to elicit information which could assist in her and other members providing you with beneficial information.

 

It is not uncommon for the terms credit and refund to be used interchangeably.

 

To answer your hostile and condescending rhetorical question directed towards a kind member who was purely trying to help you, yes, a seller could have offered you a credit for you to use with them, it is not uncommon.


Some people can go their whole lives and never really live for a single minute.
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