glad to hear im not the only the one that gets upset when they recieved the negative i had one it leaves after 12months mine wasnt warranted either. the buyers get all the rights

If you are discussing the neutral you received from a non-payer last February, did you open a UID then close it after 4 days had expired? If so, any feedback left should have been removed by eBay. Even though it was 7 months ago, I'd still be ringing eBay and requesting that it be removed, even though it didn't affect your 100% feedback.

Don't worry too much about how a negative affects your customer's trust.  Seeing a buyer has a negative feedback doesn't stop me buying from them.  I always check how they've responded to the negative rating, and use that to guage whether they're a fair and honest seller.  As someone said, there are just so many nutters and bullies out there who delight in ruining others feedback its rare to have someone with perfect feedback anyway.  Mind you, I've had an unfair negative feedback a while ago, and didn't it hurt!  Even a neutral stung with my customer too hurried to read the description.  But, the more sales you have, the further that red negative gets pushed back onto another page, and most people are nice and won't think the worst of you.  So, take heart, and good luck with your selling. xx