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@lynf3024 wrote:

OP I think you would be surprised at the number of buyers who actually do "attend" these forums.

 

I have been an ebay member for a very long time..despite this ID being relatively new.

 

I have been both a seller and a buyer and as a buyer I am sorry but I resent your  condescending, long winded flyer.

 

If I received this in a parcel that I had purchased from you it would be my last purchase.

 

Your flyer is insulting and will certainly do nothing except maybe get you the exact opposite of what you hope to achieve.

 

A score of 3 & below become a 'defect' & be aware these ratings are no longer anonymous & could cause a block from the seller.

 

The above line in particular is bordering on a threat...if the buyer leaves less 4 stars you will block them.

 

Most people don't react well to threats.

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Touchy - information given is not to be read as a threat - usually just informational.

The warning given and one wonders why it is necessary but it is -  common sense is not common - do not use hairdryer in bath or shower you could get an electric shock

Disclosure of any kind is meant to be transparent -  & surely not worded as a threat.

The word could is not would & the truth of the matter is:

The ratings are no longer anonymous & it has been mentioned on more than a hundred occasions by sellers they do block low dsr givers.

I think as a buyer I woud like to be informed of all the rules.

Buyers don't give a tuppenny about our defects, there plenty of other seller to buy from.

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@robinsonmarineparts wrote:

Buyers don't give a tuppenny about our defects, there plenty of other seller to buy from.

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It is a very diverse marketplace - and perhaps with Australian Sellers not so many selling exactly what you want.

And as a buyer I do give a damn about my effect on a seller - whether online or in a store or wherever - it makes for a pleasant all round experience.

I even say please & thank you.

No not touchy...just one of a growing number of buyers who are sick of being treated like the enemy by some sellers.

Oh pity you can't hear me clapping.

I like it much better - which is what I asked for help with.

Most would think it long winded - but how to keep the content.

Our message on the auto eBay Posted email is

Hello {B_FIRSTNAME}, Thank you for your purchase & prompt payment.

If you have any questions or concerns regarding your purchase please feel free to contact me. Thank you, your business is much appreciated.

Regards,
Myname

Our note enclosed with parcels is a Thank You for your purchase and Please contact us if there are any questions or concerns followed by personal contact info.

NO mention of feedback

NO mention of DSRs

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@cmcoins2000 wrote:

Oh pity you can't hear me clapping.

 

I like it much better - which is what I asked for help with.

 

Most would think it long winded - but how to keep the content.

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It's a difficult thing to condense but the style is an appeal.

bigbrickshop - It's not asking for a specific feedback or DSR, it's asking them to consider the impact of their feedback etc.

I would ask some detractors here what they would do if asked by a restaurant waiter how you found their meal/service etc?  If you enjoyed the meal would you tell them to bash it, just because they asked?  What part of business relationship don't you understand?

Anyway ...