Turning off Invoice facility at checkout?

threemadfish
Community Member

on ‎16-09-2014 10:01 PM

As a seller, can I turn off the invoice facility with my listings when customers go to checkout? I would prefer customers to just purchase the item, rather than chase an invoice. I'm just wondering if this is possible in ebay or not? Many thanks for your help.

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padi*0409
Community Member

on ‎16-09-2014 10:46 PM

Unless a buyer has bought multiple items from you and you are willing to combine/discount postage, they don't need an invoice they can simply click on "pay now".

 

As to turning it off I would doubt it as that would be an eBay generated email to the buyer that's sent after a couple of days.

______________________________________________________

"Start me up I'll never stop......"
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thecatspjs
Community Member

on ‎16-09-2014 10:59 PM

For buy it nows you can list as immeadiate payment required which negates the need for invoicing. This limits the payment choice for buyers to Paypal only.
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threemadfish
Community Member
In response to padi*0409

on ‎16-09-2014 11:40 PM

Thanks for that. I just notice customers buying items but not paying immediately. Then I go into selling/sold it says 'send invoice' which is what I do - but then obviously have to wait for customers to pay which may be several days.

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threemadfish
Community Member
In response to thecatspjs

on ‎16-09-2014 11:41 PM

Yep I only have buy it now products so maybe need to list my wording differently?

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thecatspjs
Community Member
In response to threemadfish

‎17-09-2014 12:10 AM - edited ‎17-09-2014 12:14 AM

You will need to edit your listings set up and select immediate payment required under payment details if you do not wish wait any time at all for payment.

This option may lose you a few buyers who do not wish to pay immediately. On the other hand, the immediate payment has its attractions.
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phorum_junkie*
Community Member
In response to thecatspjs

on ‎17-09-2014 12:55 AM

When a buyer uses BIN or wins an auction ebay send them an email which has a pay now link, buyers can also pay through their items won ebay page so there is no need to send an invoice and you can ignore the ebay reminder to do so. I only send one if I am combining postage or if the buyer has not paid by the end of day 3, I then use the invoice as a reminder.

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threemadfish
Community Member
In response to thecatspjs

on ‎17-09-2014 03:50 AM

That's great, thanks for that info. Will have a think about pros and cons!

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threemadfish
Community Member
In response to phorum_junkie*

on ‎17-09-2014 03:51 AM

Great, thanks for that. Much appreciated.

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