@digital*ghost wrote:
Fake name is ultimately irrelevant, unless you send person to person (which means only the person named as the addressee can sign for it). Even if registered, there is no requirement for the person named as the addressee to sign, only proof that they have the authority to receive or collect (which is why anyone at an address can sign for a package...unless a person to person service has been used).
You won't be able to oblige eBay or PayPal to request a buyer's photo ID, and as others have mentioned, the buyer is not necessarily the recipient of a purchase, so not matching isn't going to prove much. .
You could request their contact information (they'll receive yours in return), if you want to, and you'll receive their eBay registered details.
plus letting them know what I'm able to do about it, and when (this includes lodging a formal investigation with Australia Post, and options for refund / replacement - I make sure to let them know I need to pass on all of the adressee details to Australia Post so that they can conduct the investigation, after which AP will use their internal records to both try and locate the package and look into any processing issues, and that they may try to contact them during the course of the investigation - let them know you're happy to update them on the progress of the investigation as and when AP update you - and do follow through with lodging one 😉 - it isn't unusual for packages to arrive not long after I've explained all this to the buyer).
THANKYOU! i was beginning to think I was speaking a different language.... :s
I didnt realise it was only the authority to pick up the parcel. but final idea is good.
I have been nice to the guy, suggested he check with the post office to see if they have it first (this has happened a few times, they forgot the put the "pick up" card in buyers boxes), and wait a few more days due to the holiday.. and awaiting his reply.
It was really his name (which is the exact same name as a programmer guy who only gamers would know, and its a very unusual name), and the fact that his ID was only opened the day before, and that he also had a PO box, and that his very first buy goes missing, that made me suspicious. Just all seems like a bit of a coincidence.
