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@justajunk wrote:

Just a thought -- in regards to postage time defects -- do you send items as parcels? If so, Australia Post now offer free tracking on parcels, and if you upload valid tracking info to eBay within 1 business day of a listing ending, surely that should give you some fire power.

 

"If we determine at a later date that the seller met certain requirements, we may adjust a low rating for postage time."

 

Quoted from http://pages.ebay.com.au/help/feedback/detailed-seller-ratings.html

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How many Buyers honesty, would read or even know that section exists ? I would like to see that plastered on the Leave feedback Section. Make the Buyer FULLY aware of how it affects sellers.

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@horizon1907 wrote:

How many Buyers honesty, would read or even know that section exists ? I would like to see that plastered on the Leave feedback Section. Make the Buyer FULLY aware of how it affects sellers.

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None (or at least none who aren't sellers themselves). The point is, eBay knows that such a section exists, and therefore gtx should be able to quote that section and point out the uploaded tracking numbers to have the Postage Time defects removed.

However, most sellers are also buyers - if they are banned from selling, I wouldn't mind betting they stop buying also.

The Defects system is the STUPIDEST policy ebay has thought up so far. It is absolutely demeaning and degrading to a community of committed, honest small business operators. And if ebay were honest themselves they'd be much quicker to make sure the very few fraudulent operators are stopped in their tracks.

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@pink-budgie wrote:

agree!!

 

and i keep getting "my dvd has not arrived" since november seems they dont get delivered now the new freebay has started

 

i cant believe how greedy some people are they expect everything free in life 

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So far, touch wood, I've not had any issues with non delivery. I did have a buyer send a message a couple of weeks ago (a message, not a dispute), to tell me her item hadn't arrived yet. I sent a reply asking her to wait another week as there was the Christmas New Year break and items to rural areas in Vic were taking several weeks. I assured her that if it hadn't arrived within the week, I would not hesitate to refund her.

A couple of days later, I got a lovely message saying it had arrived and she was really happy with it. She left glowing feedback and 5 stars for everything. She could have easily said it never arrived, even if it did, because most of my stuff goes large letter with no tracking. It does worry me at times, but so far, so good!!

As far as I understand it when you reach 5% defect rate certain restrictions can be placed on your account - the 21 day holding time in Paypal being one. I think your listings also appear lower in Best Match search and a restriction is put on selling limits.

yes my latest one has just msg me so far and i answered that with the long weekend it should be there very soon now 

but this keeps happening now and i have sold a LOT of dvds over the last few years now since nov its 'were is my dvd" all the time im sorry to say that i am very sus about them now 

it is not worth selling anymore it is costing me more in blood preasure tablets lol