eBay Customer Service

bestbuyaus
Community Member

on ‎15-02-2015 12:58 PM

Trying to call customer service.

Phone rings then can't hear anything from their side.

Must be some sort of issue.

Anyone else having this problem?

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lyndal1838
Honored Contributor

on ‎16-02-2015 04:45 AM

I've never had a problem.....are you using the 1800 number that you get through Help and Contact?

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Anonymous
Not applicable

on ‎16-02-2015 09:23 AM

with the recent sacking of 2400 staff who knows..............

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bestbuyaus
Community Member
In response to lyndal1838

on ‎21-02-2015 12:15 AM

Yes, I have been using the 1800 number.

Have since been able to get through but not much satisfaction in finding why I can;t locate fee refunds on cancelled sales.

They give a date but nothing showing up in my credits.

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cq_tech
Community Member
In response to bestbuyaus

on ‎21-02-2015 12:50 AM

Why don't you get them to call you instead?

That's what I do and I always seem to get a better class of CS rep that way as well.
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