Defect for partial refund?
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on 17-03-2015 01:55 PM
Hi, Does anyone know if you get a defect for giving a partial refund for p&h? Thanks in advance.
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on 17-03-2015 02:05 PM
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on 17-03-2015 02:15 PM
I had this question too, as I do it frequently, but I have never had a defect for it. I also asked eBay last time I called, just to make sure there were no negative repercussions, and they said it was fine.
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17-03-2015 03:23 PM - edited 17-03-2015 03:25 PM
I was hit with defect when refunding postage to a buyer.
Sent an email and they took the defect away so much wasted time...they did remove the defect
Apparently Ebay thinks any refund of money is due to a DEFECT!
I now refund any post etc through Paypal...not Ebay..just send to their email address directly through Paypal giving item number etc
But always send them a message as well to advise I am refunding direct