on 20-09-2024 09:29 PM
Can you push it out gently from the front?
View solution in original post
on 21-09-2024 08:41 AM
Do you think it's just stick in very tightly, or is the glass possibly 'stuck' to the card due to either glue or the age of the frame?
on 21-09-2024 09:59 AM
Perhaps it's time for an 'Item not as described' if it's not fit for purpose. If you try to do too much more your claim will be rejected on the grounds that you damaged it.
on 21-09-2024 10:00 AM
The front is glass.
on 21-09-2024 10:16 AM
That's what I was thinking
And that maybe that 'stuff' on the glass is some kind of glue residue which is why the card insert will not budge ? (possibly)
